Privacy Policy for BanyanRidge Outdoors

At BanyanRidge Outdoors, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our site, use our services, or interact with us.

1. Information We Collect

We collect information to provide and improve our services to you. This includes:

• Personal Identification Information: We may collect your name, email address, phone number, physical address, and payment information when you rent equipment, book training sessions, or avail of our maintenance services. This information is essential for processing your requests and ensuring proper service delivery.
• Transactional Data: Details about equipment rentals, maintenance services, training sessions booked, and payments made through our platform.
• Usage Data: Information about how you access and use our site, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This helps us understand user behavior and improve our online platform.
• Communication Data: Records of your interactions with us, including emails, calls, or messages through our contact forms, to assist with customer support and service inquiries.

2. How We Use Your Information

The information we collect is used for various purposes, including:

• To Provide Services: To process your rental orders, conduct safety inspections, facilitate training sessions, and deliver custom gear fitting and consultation services.
• To Manage Your Account: To manage your registration as a user of the service and provide you with access to different functionalities available to registered users.
• To Communicate With You: To send you service announcements, administrative messages, updates regarding your rentals or maintenance, and promotional offers relevant to our services.
• To Improve Our Services: To understand how our services are used, conduct research and analysis, and develop new features and offerings for our outdoor equipment rental and maintenance services.
• For Security and Fraud Prevention: To protect our legitimate interests and prevent fraudulent transactions and unauthorized access to our systems and services.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.

3. Sharing Your Information

We may share your information with third parties only in specific situations:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our site, conducting our business, or serving our users (e.g., payment processors, analytics providers, IT support). These parties are obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by India law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your personal information for any other purpose with your explicit consent.

4. Data Security

We are committed to securing your data. We implement a variety of security measures, including physical, electronic, and managerial safeguards, to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Data Protection Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. To exercise any of these rights, please contact us using the details provided below.

6. Cookies

Our site uses "cookies" to enhance your experience. Cookies are small data files placed on your device. We use them for functionality (e.g., to remember your preferences) and to analyze site usage. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

7. Links to Other Websites

Our site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: